This proposal assumes duty of care is a governance requirement, not merely goodwill. In complex systems, serious harm rarely follows a single “bad decision”; it results when multiple safeguards degrade simultaneously. This is the Swiss Cheese model: layers of defense exist (policy, design, supervision, training, audit, emergency readiness), each with known weaknesses (“holes”). Catastrophe occurs when the holes align.

Below are three Singapore-linked incidents in living memory that illustrate how lapses across multiple layers can converge into mass-casualty outcomes.

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Case 1 — Sentosa Cable Car disaster (1983): interface risk without unified risk ownership

Risk domain: public transport infrastructure crossing an active maritime corridor (system interface risk).

Core governance observation: where two regulated domains intersect (transport operations + maritime navigation), duty of care must be treated as shared risk ownership with clear “who controls what” accountability. Interface risks are predictable and therefore governable.

Typical layers that can fail in alignment (Swiss Cheese mapping):

  1. Design / planning layer
  2. Rules / access-control layer
  3. Real-time supervision layer
  4. Emergency-readiness layer

Impact on people caught in the aftermath (duty of care consequence):

Governance takeaway: treat interface corridors as single risk spaces with integrated controls, not “two adjacent jurisdictions”.


Case 2 — Hotel New World collapse (1986): weak verification culture and brittle approvals

Risk domain: structural safety (high consequence, low frequency) where failures are often silent until collapse.

Core governance observation: catastrophic built-environment failures are often “paper-safe but not structurally safe.” Duty of care requires independent verification that can stop work—not merely checklists.